Entertainment first
Fortuna Slots is designed as casual entertainment, not as a way to make money or solve financial problems. It does not offer real-money gambling, betting, or wagering. Mega Bucks may be available through qualifying promotional activity, but no outcome or reward is guaranteed.
Adults only
The Services are available only to people aged 18 or older. We may check age or identity during registration, account review, or redemption. If we reasonably believe a minor is using an account, we may restrict or close it.
Build healthy play habits
- Choose a session length before you begin and take regular breaks.
- Play when calm and rested, not to avoid stress, sleep, work, study, or relationships.
- Do not chase a particular result. Randomized outcomes are unpredictable.
- Set a purchase budget you can comfortably afford and use app-store purchase controls.
- Review screen-time reports and notice when play stops feeling enjoyable.
Pause your account
You may ask us to place your account on hold. Email [email protected] from the address linked to your account, state that you want an account pause, and include enough information for us to locate it. We may ask you to verify account ownership.
A pause disables access across Fortuna Slots for the period agreed with support. Reactivation requires a request and may require another verification. Data retained during a pause is handled under our Privacy Policy.
Device and purchase controls
Google Play and Android devices provide tools for screen-time limits, app schedules, purchase approval, password protection, and notification controls. We recommend enabling them, especially on a shared device. These tools also help keep an 18+ app away from minors.
Know when to step away
Consider taking a break if you repeatedly play longer or spend more than intended, hide your play, become distressed by outcomes, neglect responsibilities, or feel unable to stop. Speak with someone you trust and seek qualified local support if gaming is affecting your well-being.
Account closure
You may request permanent deletion by emailing [email protected]. Deletion can permanently remove progress, virtual items, Mega Bucks, pending eligibility, and unclaimed benefits. We may retain limited records where required by law or necessary for security and fraud prevention.
Support
For a pause, reactivation, closure, or responsible-play question, contact [email protected] from your registered email where possible. For immediate health or safety concerns, contact an appropriate local professional or emergency service.